Returns Specialist
MPB is the world’s largest online platform for used photography and videography equipment. Our platform transforms the way that people buy, sell and trade in photo and video kit.
We have offices in Berlin, Brighton and Brooklyn and we are rapidly growing in all markets. We are expanding our teams and we are looking for an enthusiastic and motivated Returns Specialist to join our Brooklyn based team.
If you have an interest in photography and/or videography and a keen eye for detail who is eager to work in an exciting, fast paced and friendly warehouse environment then we would love to hear from you.
Salary: $45,000 per annum
Responsibilities
- Checking customer’s return transactions, commonly DSLRs, lenses and cinematography equipment
- Processing all refunds through our in-house software system
- Preparing, photographing and writing descriptions of items for sale
- Ensuring items are ready to be published to our marketplace
- Communicating to, and ensuring that, customer happiness is maintained and online reputation is upheld throughout all transactions
Skills you'll need
- Highly organised
- Great Attention to detail, meticulous approach
- Experienced knowledge of camera equipment
- Background/Interest in photography, tech savvy
Benefits
- Generous PTO allowance
- EAP (Employee Awareness Pathway)
- Dog friendly office
- Fresh fruit
- Your birthday Lay-in
- Fresh coffee
- Regular social events
- Department
- Operations
- Locations
- Brooklyn
Brooklyn
Workplace & culture
We have offices in the creative hubs of Brighton, Brooklyn and Berlin. As we’ve grown we have maintained a culture of openness and inclusivity for our employees and we dedicate time to helping them develop their careers.
About MPB
Whether you’re just starting off or looking for the next step in your career, a role at MPB will give you the chance to develop your career and excel
Returns Specialist
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