The People Coordinator is focussed on providing first class admin and HRIS support to the UK People Team. You will be the first point of contact for People enquiries, ensuring that our employees get prompt and accurate responses. A whiz with detailed processes, spreadsheets, documents, and reporting, you will support the Business Partners, Recruitment team, and Head of L&D in a variety of tasks, both routine and ad hoc. Your adaptable and proactive approach to changing priorities in our fast-moving organisation is essential in enabling the team to deliver key People operations across the employee lifecycle. 

Key Responsibilities:

• Provide timely and accurate administrative support for the People, Recruitment, and L&D teams.

• Keep HiBob (MPB’s HRIS) updated with any changes for our people or their roles, making sure their records are accurate and with all necessary documents uploaded

• Owning the administration for the full employee lifecycle from onboarding to offboarding. 

• Produce regular reports on People data and activity as required, analysing the data and reporting to the team in a clear and concise way. 

• Support with diarising, setting up, and roll out of the annual cycle of employee programs such as reviews, objective setting, surveys, well-being and DEI initiatives as required.

• Manage the People team’s central library of employee related policy, practice and procedure documents, and ensure that HiBob documents libraries are kept current, updating links in related documents as needed.

• Identify potential improvements to our processes that would improve efficiency or our people’s experience; and work with the People team and other stakeholders to make changes to workflows and tasks as needed.

What we are looking for:

• A confident HR administrator across all stages of the employee lifecycle, you enjoy working as a key team member in a fast-paced, fast-growing business, while maintaining impeccable standards of confidentiality.

• Often the first People person that new MPBers meet, you delight in providing a first-class and personal response to requests, and you are a role model for our values.

• Extremely practical, proactive and upbeat with strong organisational skills. As a natural organiser and a whiz with data and spreadsheets, you understand the contribution that great systems and efficient processes can make to an organisation’s culture.

• You will be adept at gathering data and producing reports that give great insights into the impact and progress that we make.

Skills and Qualifications:

• Proven experience in delivering HR operational services.

• HRIS experience with interest in becoming a HRIS super-user. Including reporting, and managing surveys and processes across the employee lifecycle.

• Ability to work with Office/G-Suite to advanced level, particularly spreadsheets and documents, and confident in manipulating large datasets.

• Excellent attention to detail, ensuring accuracy in documents, record-keeping, and reporting.

• Excellent communication and relationship-building skills, both written and spoken, to engage with employees and external organisations.

• Good analytical skills with a curious mind, to resolve challenges and identify improvements in our processes to build better efficiency.

• Ability to gather and present data in a clear and easily digestible format.

• Desire to work as part of a team with a results driven approach.

• Strong organisational skills, able to prioritise work requests, manage stakeholder expectations, and deliver to deadlines.

Desirable:

• Exposure to HiBob as an administrator would be an advantage.

• Able to demonstrate knowledge of UK employment legislation, and how this is applied in the workplace.

• Exposure to administering an online learning platform

• CIPD Level 3 or equivalent gained through experience.

• Understanding of employee relations matters and ability to identify when to escalate.

• Understanding of and ability to administer employee benefits.